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I inquired to talk to the person in charge of refunds and they told you it was the person who responded to my composed page
I have been a member getting six months, and never step one meets. I tried so you can cancel the balance of deal, and are told zero. Used to do what you they questioned. I additional photo, I extra much more about me personally, although matches was in fact out-of well away, otherwise never responded to concerns. I found myself informed that they actually attempt to fits you to definitely individuals no more on the internet simply to inform you they may be able suits you. It’s bull crap.
Lisa of Canton GA () Got certain questions which were perhaps not treated inside their help. I sent a message so you’re able to customer support and you will gotten a comparable general email address right back 8 moments. I’m so glad I did not give them some of my personal money. Will off Ewa Seashore Hey () Not true ads. My personal coordinated times all are heavy, extremely overweight individuals. I want to terminate my personal past a couple months however invited so you can. Chris out of Altamonte Springs Florida () We enrolled in one month at eHarmony and you may joined [during the a check box] to simply create 30 days and decide after easily wanted to get it done once more. Someday after the few days was up, I noticed a debit on my family savings for $50+.
Knowing there can be a blunder We titled and you can tried to eliminate the condition w/ eHarmony. I happened to be confident one to since it try less than day due to the fact debit printed and i also had named this create getting refunded. But We earliest had to fill in a letter on paper from the smail mail. I inquired as to the reasons I’m able to maybe not do so of the email and you will it didn’t have a reply. And here was began to rating fishy. Once weekly goes on, I discovered my i apologize however, cant bring your $ straight back page. We called and expected to receive an acknowledgment of my personal verification having automated deduction. We cannot give you one pointers sir.
Unwell keep in touch with their unique
Ok, I told you. She will not address calls sir. Should i keeps their unique current email address? Zero, she will contact your. I pointed out which i was extremely shameful performing in that way and you will expected to talk to their own management. She doesn’t have you to definitely! Lanora out of Duluth GA () I simply gotten my bank report and much to my wonder eHaromny withdraw money from my membership without my agreement. We talked in order to customer care representatives whom recommend me that there was an automible renewal option to your page where I purchased (one day membership). I did not come across at the time of buy. A single day registration mean just that (30 days). I bought this to find out if this was something We will be demand for pursuing.
Easily intended to go on with the fresh new membership I might have picked out a unique bundle alternative besides the thing i favor. Sharon off Austin, Texas () We accomplished the latest character as required to participate. The terms of service specifically reported that I got 3 days to switch my attention. On the next day, We phoned all of them and you can told you I desired in order to terminate and is doing this within 3-day time body type. Unfortuitously, I pointed out with the customer care person that I experienced experimented with them two years ago. He asked me personally a couple of questions to help him inside finding the existing account and once the guy found it, the guy informed me that we failed to qualify for a reimbursement since the I had had a past account.
