Dia off Encino, California () I subscribed to eHarmony and, contained in this 2 hours, decided to terminate while the I might found websites We prominent. I had your website and you can is actually instructed to-name an enthusiastic 800- number. I became informed one as We previously had a free account (which i when you look at the good faith sensed is finalized) they might intimate new membership easily desired even so they carry out maybe not reimburse my bank card towards $251 with the that-year membership. Y off Vancouver, Canada () We accompanied eHarmony in for a single-year-subscription of $250 (3 monthly obligations out of $).
We finalized my personal membership on the internet and emailed a customer features associate. My personal Summer credit card statement implies that eHarmony possess billed myself $ getting an additional repayment. We emailed the organization to try to resolve this problem but the latest response I experienced straight back was they’re not in a position to terminate my subscription together with third percentage might be recharged into the . Their reimburse plan is quite obscure and you may misleading. The buyers functions rep. Courtney out-of Venice, California () I do believe eharmony have untrue advertisements. In the first part of the current email address they enhance a different offer regarding 3 months towards the cost of 1.
Thus. Wayne away from Coconut Creek, Fl () I have found this company to-be very deceitful. It promote great matches, although ones that they sent me personally were certainly not. We signed up to make use of its 100 % free 7-big date trial. They didn’t work with me, and so i made an effort to cancelled on line but We gotten an email stating I’d to-name through the business hours. The person We talked so you can spoke me personally away from canceling because of the giving myself another type of 7 free days. I tried 16 aГ±os de diferencia de edad they once more and still planned to cancel but it go out anyone We talked to was really rude and you can told you I’d gone past the 7 days demonstration. She told you I am able to perhaps not get a refund and informed myself just to keep using the full time that we had currently reduced for.
One month after, I found the support becoming terrible and never appointment my needs, so i decided to terminate the support
I told her that we was not trying to find using their attributes however, she told you as well bad, you aren’t going to get a refund. Miranda out-of Clarksville TN () I enrolled in per year from the eharmony becuase of your higher “deal”. I was enrolled in each week and you will decided to cancel my personal attributes (I got a slim distance requirements and also in 6 days We got over 50 fits, to me it absolutely was also crazy there was no chance to seriously browse because of all of that without difficulty). It absolutely was that i try 8 instances past the day limit and they’re going to maybe not refund the currency. We told them that they can fees me personally for the whole month, not the entire year and so they did not invest in it.
But, because you see, near the bottom of your own web page, in the next to last section, they change to three days on price of step one For every Few days
I’ve experimented with many time to acquire ahold of somebody and it keep telling me to create a page, that we performed and had an elementary function page back just how they may maybe not assist me and they was basically attending obtain money, (just who anticipates grievances in just page in the current go out? I’ve canceled my cards and you will propose to report one afterwards charges once the fraudulant. Meanwhile I will consistently ask Louise Guerin (Customer Connections Manager) having a simple solution. Yveth regarding Lanham MD () Very disappointed, I siged upwards to own thirty days demonstration, payed the newest subsription, its started thirty days since the, I have emailed eharmony, terminated the fresh subscription, they have not responded to myself, otherwise came back my personal mony. They don’t checklist an unknown number so you can customer service or offer an email address to keep an open comunication.
